Business Development and Retail Services Manager

• Lead retail operations across multiple branches
• Strengthen customer engagement and sales
• Mentor branch managers and support team performance
• Join a respected, family-owned agricultural business
• On offer is a competitive salary and vehicle package mid to high $100’s

About the Company
Gorst Rural is a family-owned agricultural retail business servicing Western Victoria since 1987. With branches across the region, the company is known for trusted agronomy and livestock advice, quality inputs, and strong community relationships. The business operates in a vibrant rural area offering affordable living, great schools, and strong local networks.

About the Role
This position leads customer engagement, sales growth and retail performance across the Gorst Rural network. The role focuses on developing branch managers, maintaining strong client relationships, and ensuring high standards in customer service and store operations. Collaboration with Operations, Category Managers and the Commercial team is essential to achieving consistent retail outcomes.

Main Responsibilities (must be demonstrated in your application letter/resume)
• Support branch managers to drive customer engagement and sales
• Build strong on-farm relationships with new and existing clients
• Oversee store presentation, stock control and service quality
• Work collaboratively with Operations and Category Managers
• Co-ordinate regular team meetings and communication

Education / Experience / Skills
• Experience in agriculture or rural retail
• Strong understanding of customer engagement and business development
• Proven leadership and mentoring skills
• Excellent communication and relationship-building abilities